ChatGPT’s Inaccuracies: Viennese Association Files Lawsuit Against AI Program

On Monday, the Viennese association Noyb announced a lawsuit against generative artificial intelligence (AI) program ChatGPT. The association highlighted that ChatGPT “rambles” and even the OpenAI editor cannot stop it. Noyb pointed out that these types of instruments often invent answers rather than providing accurate information. When asked for the date of birth of its founder Max Schrems, ChatGPT responded with false information instead of admitting ignorance.

Noyb emphasized that if a system cannot provide correct and transparent results, it should not be used to generate data about people. Maartje de Graaf, a lawyer, stated that technology should adhere to the law, not the other way around, citing the European General Data Protection Regulation (GDPR) which requires accuracy.

The lawsuit filed by Noyb demands that the Austrian Authority for Data Protection open an investigation and fine the Californian company, as well as address the issue of access to data and sources of information related to the erroneous responses generated by ChatGPT. Created in November 2022 and funded by Microsoft, ChatGPT gained popularity among users for its quick response abilities, but it has faced scrutiny and temporary bans in various countries due to the risks involved.

Noyb is known for challenging technology giants and aims to hold ChatGPT accountable for violating data protection laws and ensure that accuracy and transparency are prioritized in AI technology. Countries like Italy and France have already taken steps to address these concerns, highlighting the importance of regulating AI programs to safeguard user data and privacy.