Comcast Offers Monthly Credit to Customers Affected by Loss of Bally Sports Detroit
The loss of Bally Sports Detroit from Xfinity’s lineup has resulted in a proactive monthly credit for affected customers. This was announced by Comcast after months of failed contract negotiations between the two companies.
As of midnight on Tuesday into Wednesday, Michiganders with Xfinity lost access to the channel. A message on channel 201 informed customers of the loss and notified them that they would receive a proactive monthly credit. Most affected customers will receive between $8 and $10 per month in credits, according to Comcast.
Despite their efforts to reach an agreement, Diamond Sports Group declined multiple offers from Comcast and the rights to the programming have been lost. As a result, Comcast will be proactively crediting customers for the costs associated with the loss of Bally Sports Detroit. Most customers will automatically receive $8 to $10 per month in credits.
Comcast expressed their desire to continue carrying the networks but stated that the decision was ultimately out of their control. The company has been working with Diamond Sports Group for months, providing them with extensions and offers to continue carrying their networks. However, despite these efforts, an agreement could not be reached and Bally Sports Detroit is no longer available on Xfinity’s lineup.
