Revolutionizing Business Communication: Amazon Q Business and Amazon Q Apps Available to the Public.
In recent news, AWS has made Amazon Q Business and Amazon Q Apps available to the public. These two new features are designed to revolutionize the way employees interact with organizational knowledge and enterprise systems.
Amazon Q Business provides users with comprehensive answers to complex questions and allows them to take actions within a unified, intuitive web-based chat experience. This is achieved by leveraging an enterprise’s existing content, data, and systems. The platform seamlessly connects to over 40 popular enterprise systems such as Amazon Simple Storage Service (Amazon S3), Microsoft 365, and Salesforce. It ensures secure access to content using single sign-on, existing credentials, and enterprise-level access controls based on user permissions.
In addition to Amazon Q Business, AWS has also introduced Amazon Q Apps. This feature allows organizational users to easily create apps from their conversations with Amazon Q Business or by describing the app they want to build in natural language. With Amazon Q Apps, users can build, share, and customize apps on enterprise data to streamline tasks and improve individual and team productivity. Apps can be published to an admin-managed library and shared with coworkers, inheriting user permissions, access controls, and enterprise guardrails from Amazon Q Business for secure sharing and adherence to data governance policies.
Furthermore, Amazon Q Business is also introducing custom plugins that allow admins to connect third-party applications with the platform. This enables employees to perform actions like submitting time-off requests and sending meeting invites through natural language prompts within the Amazon Q Business platform. Users can also search real-time data such as employee time-off balances and scheduled meetings.
Both Amazon Q Business and Amazon Q Apps are currently available in the US East (N. Virginia) and US West (Oregon) AWS Regions.
