Nation’s Restaurant News, the top independent media brand serving the foodservice business, has released its 2023 Restaurant Technologies Outlook, outlining the technologies approaches and investment priorities of hundreds of restaurant operators.
The survey of almost 400 restaurant operators, which was performed by Nation’s Restaurant News Intelligence, the brand’s investigation and insights platform, discovered that the vast majority of operators, or 92%, are probably to enhance spending on new technologies in the subsequent 12 months, with 39% saying they “definitely” will add new technologies and 53% saying they “probably” or “possibly” will.
As for exactly where they’re directing these investments, respondents repeatedly cited sturdy interest in digital tools that supported a couple of crucial places: client practical experience and loyalty, employee productivity and operational efficiencies.
“The previous couple of years have been a time of dramatic digital transformation for the restaurants and, as our report reveals, the pace of alter is probably to accelerate,” stated Christi Ravneberg, director of investigation and insights for Nation’s Restaurant News. “The 2023 Restaurant Technologies Outlook provides a fascinating appear inside the minds of today’s restaurant operators, who overwhelmingly told us that digital innovation is a non-negotiable to keep competitive — and that they’re prepared to embrace new tools that address their greatest business enterprise challenges.”
Other crucial findings of the report consist of:
- Restricted technologies budgets stay a element, with 74% of respondents citing price as a major challenge.
- Client practical experience is king, with 57% of operators saying they’ll be investing in digital tools made to improve service and comfort for guests.
- Information remains an untapped chance, with 70% of restaurant operators questioning if they’re optimizing the data, they gather about their guests.
- Labor problems loom massive, with 37% of respondents citing employee retention and productivity as a major application for technologies in their corporations.




Uncover even far more insights from the complete report right here.
Nation’s Restaurant News Intelligence will dive additional into the survey findings in an upcoming webinar.
The 2023 Restaurant Technologies Outlook was sponsored by Boom, Panasonic and LifeLenz.
The report is the 1st release from Nation’s Restaurant News Intelligence, a new line of investigation-backed believed leadership solutions. New information-driven Intelligence reports are also in improvement for Nation’s Restaurant News’ sister brands: Supermarket News, Meals Management and Restaurant Hospitality.
Nation’s Restaurant News, the top independent media brand serving the foodservice business, has released its 2023 Restaurant Technologies Outlook, outlining the technologies approaches and investment priorities of hundreds of restaurant operators.
“Nation’s Restaurant News is currently the leader in educating and connecting the foodservice business by means of award-winning content material and events. The vital subsequent step is empowering the business by means of exclusive information and insights to enable each our audiences and our partners recognize business enterprise possibilities,” stated Joe Donnelly, group publisher of the Informa Restaurant & Meals Group. “Nation’s Restaurant News Intelligence is investing in investigation to discover complicated inquiries, examine shared challenges, and showcase the believed leadership of our partners, in order to enable the business superior prepare for the future.”
For data on sponsorship possibilities for future surveys and investigation reports, get in touch with Susan Szymanski at [email protected].