Guide Issued by HHS for Health Plan Providers Affected by Change Healthcare Cyberattack

Managing Disruptions: A Guide to Health Plan Resources for Healthcare Providers Amidst the Change Healthcare Cyberattack

The Centers for Medicare & Medicaid Services and the Department of Health and Human Services’ Administration for Strategic Preparedness and Response have recently published a guide to health plan resources for healthcare providers affected by the Change Healthcare cyberattack. This guide provides essential information such as health plan contact details to help providers overcome challenges in obtaining payment information.

In an accompanying letter, it was mentioned that many healthcare providers continue to experience significant disruptions due to the cyberattack. Providers are also facing difficulties in obtaining critical information from health plans regarding prospective payments and other flexibilities. The letter highlights the importance of reviewing HHS’ voluntary cybersecurity performance goals to improve security measures effectively.

The guide serves as a valuable tool for healthcare providers seeking support to navigate through the aftermath of the cyberattack. It is crucial for providers to actively seek out information and assistance from health plans proactively. By accessing these resources, providers can ensure smooth operations and deliver high-quality care to their patients despite the challenges posed by the cyberattack.

Healthcare providers must take steps to enhance their security measures by reviewing HHS’ voluntary cybersecurity performance goals. By doing so, they can better protect themselves from future attacks and minimize disruptions caused by such incidents.

In conclusion, the guide provides vital resources and contact information that healthcare providers need during this challenging time. By accessing these resources, they can ensure smooth operations, delivery of quality care, and maintain strong relationships with their patients while minimizing disruptions caused by the Change Healthcare cyberattack.

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