HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack

Cyberattack on Change Healthcare Leaves Hospitals Struggling for Answers; New Resource Guide Released to Assist Impacted Providers

The cyberattack on Change Healthcare has caused significant disruptions for hospitals and providers, leaving many struggling to get answers from healthcare plans regarding payments and needed flexibilities. In response, the Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have released a national resource guide of health plan contact information to assist impacted hospitals and providers.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges providers are experiencing as a result of the cyberattack and urge hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier in the year. They encourage providers to stay informed and take necessary precautions to protect against cyber threats in the future.

For the latest updates and information on the cyberattack, healthcare organizations can visit the AHA Change Healthcare cyberattack update webpage. This webpage provides valuable resources such as announcements from CMS on accelerated and advance payments for hospitals and physicians affected by the cyberattack, frequently asked questions related to these payments, and an informational bulletin on actions states can take to provide relief to Medicaid providers impacted by the cyberattack.

For any further questions or assistance, healthcare organizations can contact Molly Smith, AHA group vice president of policy, at mollysmith@aha.org. It is crucial for healthcare organizations to stay informed, prepared, and vigilant in the face of cybersecurity threats to ensure the continuity and quality of patient care.

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