Trip.com Group and AirAsia plan to work together in various areas of their business operations

Capital A and Trip.com Group Form Strategic Partnership to Expand Travel Services in Asia and beyond

Capital A, the parent company of AirAsia, and Trip.com Group have recently formed a strategic partnership that aims to foster collaboration across various segments of their businesses. This partnership includes flights, accommodations, attractions and tickets, car-hailing services, and payments. The collaboration is an extension of the initial agreement that started in 2020.

Tony Fernandes, CEO of Capital A, expressed excitement about the involvement of AirAsia, AirAsia MOVE, and BigPay in this partnership. He highlighted that the collaboration goes beyond just promoting AirAsia flights and other services on Trip.com Group’s platforms. The focus will be on expanding AirAsia’s presence in China and then introducing Trip.com Group’s customer base to ASEAN. Additionally, AirAsia MOVE will partner with Trip.com Group to offer hotel inventory, MOVE activities, tickets, and ride collaborations to users. The goal is to tap into each other’s networks and resources to provide enhanced travel experiences for customers, benefitting both organizations.

Both companies also announced that there will be cooperation between their customer service teams. TripLink, Trip

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